General Settings

Frequently Asked Questions (FAQ)

Häufig gestellte Fragen (FAQ)

Written by Hristina Bebic
Updated over a week ago

How can I set up the duration of the access token for the snapADDY solutions?

Wie kann ich die Dauer des Zugriffstokens für die snapADDY-Lösungen festlegen?

Written by Hristina Bebic
Updated over a week ago

Login problems - what to do?

Login funktioniert nicht - was tun?

Written by Hristina Bebic
Updated over a week ago

How to set up SAML 2.0 Single Sign-On

Wie kann ich SAML 2.0 Single Sign-On einrichten

Written by Marcus Klapprodt
Updated over a week ago

How can I add a profile picture to my snapADDY account?

Wie kann ich ein Profilbild zu meinem snapADDY-Konto hinzufügen?

Written by Hristina Bebic
Updated over a week ago

Do I have to pay for snapADDY?

Muss ich etwas für snapADDY bezahlen?

Written by Hristina Bebic
Updated over a week ago

How can I edit the organization settings

Wie kann ich die Einstellungen in der Organisationsverwaltung editieren?

Written by Hristina Bebic
Updated over a week ago

What is included in the 100 actions during the snapADDY trial period?

Was ist in den 100 Aktionen während der snapADDY-Testphase enthalten?

Written by Hristina Bebic
Updated over a week ago

How to set up the phone number format

Wie kann ich ein Telefonnummer Format einrichten

Written by Hristina Bebic
Updated over a week ago

How to use Two-factor Authentication (2FA)

Wichtige Dienste per Zwei-Faktor-Authentifizierung (2FA) schützen

Written by Marcus Klapprodt
Updated over a week ago

Data privacy at snapADDY: GDPR, ODP, TOM´s

Datenschutz bei snapADDY: DSGVO, AVV, TOM´s

Written by Hristina Bebic
Updated over a week ago

Technical requirements and product discontinuations

Technische Voraussetzungen und Produktabkündigungen

Written by Hristina Bebic
Updated over a week ago

Invoice and subscription inquires

Anfragen zu Rechnungen und Abonnements

Written by Hristina Bebic
Updated over a week ago

How do I invite other users

Wie lade ich weitere Benutzer ein?

Written by Hristina Bebic
Updated over a week ago

What is the difference between Licenses and Roles?

Was ist der Unterschied zwischen Lizenzen und Rollen?

Written by Marcus Klapprodt
Updated over a week ago

What do the user roles "Reporter", "User", "Template Curator", "Template Manager" and "Admin" mean? ★

Was bedeuten die Nutzerrollen "Reporter", "User", "Vorlagenkurator", "Vorlagenmanager" und "Admin"? ★

Written by Marcus Klapprodt
Updated over a week ago

I did not receive the activation e-mail

Ich habe die Aktivierungs-E-Mail nicht bekommen

Written by Hristina Bebic
Updated over a week ago

I forgot my password!

Ich habe mein Passwort vergessen!

Written by Hristina Bebic
Updated over a week ago

I want to change my password!

Ich möchte mein Passwort ändern!

Written by Hristina Bebic
Updated over a week ago

I want to use a SSO method. Should I still create a snapADDY account?

Ich möchte eine SSO Methode verwenden. Muss ich trotzdem ein snapADDY-Konto erstellen?

Written by Hristina Bebic
Updated over a week ago

What is the purpose of the Custom profile fields?

Wozu dienen die benutzerdefinierten Profilfelder?

Written by Hristina Bebic
Updated over a week ago

What is the difference between named licenses and device licenses (Terminal)?

Worin besteht der Unterschied zwischen Named-Lizenzen und Device-Lizenzen (Terminal)?

Written by Marcus Klapprodt
Updated over a week ago

How can I create terminal accounts

Wie kann ich Terminal Accounts erstellen?

Written by Mathias Ott
Updated over a week ago

How can I create guest users?

Wie kann ich Gast Nutzer erstellen?

Written by Hristina Bebic
Updated over a week ago

How to restrict the template visibility to defined users and/or guests?

Wie stelle ich die Sichbarkeit der Vorlage für registrierte Benutzer und/oder Gäste ein?

Written by Hristina Bebic
Updated over a week ago

How can I set up a screensaver for the terminal device?

Wie kann ich den Screensaver für den Terminal einstellen?

Written by Leon Bieber
Updated over a week ago