General Settings

Frequently Asked Questions (FAQ)

Häufig gestellte Fragen (FAQ)

Written by Hristina Bebic
Updated over a week ago

How can I add a profile picture to my snapADDY account?

Wie kann ich ein Profilbild zu meinem snapADDY-Konto hinzufügen?

Written by Hristina Bebic
Updated over a week ago

Do I have to pay for snapADDY?

Muss ich etwas für snapADDY bezahlen?

Written by Hristina Bebic
Updated over a week ago

What is included in the 25 actions during the snapADDY trial period?

Was ist in den 25 Aktionen während der snapADDY-Testphase enthalten?

Written by Hristina Bebic
Updated yesterday

How can I edit the organization settings

Wie kann ich die Einstellungen in der Organisationsverwaltung editieren?

Written by Hristina Bebic
Updated yesterday

How to change the phone number format

Wie ändere ich das Telefonnummer-Format?

Written by Hristina Bebic
Updated yesterday

How to use Two-factor Authentication (2FA)

Wichtige Dienste per Zwei-Faktor-Authentifizierung (2FA) schützen

Written by Marcus Klapprodt
Updated over a week ago

Data privacy at snapADDY: GDPR, ODP, TOM´s

Datenschutz bei snapADDY: DSGVO, AVV, TOM´s

Written by Hristina Bebic
Updated over a week ago

How do I invite other users

Wie lade ich weitere Benutzer ein?

Written by Hristina Bebic
Updated over a week ago

What is the difference between Licenses and Roles?

Was ist der Unterschied zwischen Lizenzen und Rollen?

Written by Marcus Klapprodt
Updated yesterday

What do the user roles "Reporter", "User", "Template Curator", "Template Manager" and "Admin" mean? ★

Was bedeuten die Nutzerrollen "Reporter", "User", "Vorlagenkurator", "Vorlagenmanager" und "Admin"? ★

Written by Marcus Klapprodt
Updated over a week ago

I did not receive the activation e-mail

Ich habe die Aktivierungs-E-Mail nicht bekommen

Written by Hristina Bebic
Updated over a week ago

I forgot my password!

Ich habe mein Passwort vergessen!

Written by Hristina Bebic
Updated over a week ago

I want to change my password!

Ich möchte mein Passwort ändern!

Written by Hristina Bebic
Updated over a week ago

I want to use SSO for Microsoft, Google or Apple. Should I still create a snapADDY account?

Ich möchte das SSO für Microsoft, Google oder Apple verwenden. Muss ich trotzdem ein snapADDY-Konto erstellen?

Written by Hristina Bebic
Updated over a week ago

What is the purpose of the Custom profile fields?

Wozu dienen die benutzerdefinierten Profilfelder?

Written by Hristina Bebic
Updated over a week ago

What is the difference between named licenses and device licenses (Terminal)?

Worin besteht der Unterschied zwischen Named-Lizenzen und Device-Lizenzen (Terminal)?

Written by Marcus Klapprodt
Updated over a week ago

How can I create terminal accounts

Wie kann ich Terminal Accounts erstellen?

Written by Mathias Ott
Updated over a week ago

How can I create guest users?

Wie kann ich Gast Nutzer erstellen?

Written by Mathias Ott
Updated over a week ago

How to restrict the template visibility to defined users and/or guests?

Wie stelle ich die Sichbarkeit der Vorlage für registrierte Benutzer und/oder Gäste ein?

Written by Hristina Bebic
Updated over a week ago

How can I set up a screensaver for the terminal device?

Wie kann ich den Screensaver für den Terminal einstellen?

Written by Hristina Bebic
Updated over a week ago