Frequently Asked Questions (FAQ)
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      1. snapADDY Knowledge Base
      2. CRM Integrations
      3. Frequently Asked Questions (FAQ)

      How can I assign a campaign ID to a VisitReport questionnaire and where do I find the campaign IDs in my CRM system?

      In Salesforce, Microsoft Dynamics, SugarCRM and SAP Sales Cloud it's possible to assign a campaign ID to a VisitReport event

      To use the campaign functionality, a CRM Mapping is required.  

      👉🏽 What does CRM mapping mean?


      If you want to assigne your leads to a campaign, you need to deposit the campaign ID in the VisitReport questionnaire. Afterwards Leads that are created in this event are automatically tied to the campaign. 

      1. Please open the Settings of the desired VisitReport Event in the snapADDY Dashboard.

      2. Go to Export. 

      3. Here you can enter the Campaign ID of your next event.

      Which CRM systems are supported for the campaign assignment?

      • We support Salesforce, Microsoft Dynamics 365, SAP Sales Cloud and SugarCRM.

      How can I find the campaign ID in my CRM-System?

      👉🏽 Where can I find the Campaign ID in Salesforce?

      👉🏽 Where can I find the Campaign ID in Microsoft Dynamics?

      👉🏽 Where can I find the Campaign ID in SAP Sales Cloud?

      👉🏽 Where can I find the Campaign ID in SugarCRM?